Support / Firmware Upgrades / C220 Receiver Firmware Upgrade Instructions
C220 Receiver Firmware Upgrade Instructions
Download the Firmware Upgrade Utility
In order to upgrade the firmware on your remote control, you will need to download the firmware update application from the following URL and extract the files into a directory on your computer:
https://www.aarcomm.com/s/Aarcomm_Firmware_Upgrade_Utility.zip
NOTE: If you encounter an error that MSVCR100.dll was not found, please try installing the Microsoft Visual C++ 2010 Redistributable (x86 version). https://www.microsoft.com/en-us/download/details.aspx?id=26999
NOTE: If you encounter an error that BSL430.dll was not found, please ensure that you have extracted all the files to a separate folder and that you are not running Aarcomm_Firmware_Utility directly from the zip file.
Firmware Upgrade Instructions
1. Save the firmware update file that was emailed to you to your computer's file system. This will be a .TXT file that typically starts with “FPR-10030-“.
2. Run the Aarcomm_Firmware_Utility program. Click Next on the first screen, then select "I accept the license agreement" on the next screen and click Next again. The program will show "No device connected".
3. To put the C220 into programming mode, the programming cable's C220 USB plug needs to be plugged into your computer before applying power to the C220. Windows will try to identify the device in the first second or two after plugging in the USB cable, so plug in the wall adapter immediately after the USB cable. In case Windows is too quick and shows "Unknown USB device" before you get the power turned on, just leave the power adapter plugged in, then unplug and replug the USB cable to your computer. The C220's light should be orange (red and green).
4. The firmware update program should be showing "Found 1 device". Select and program the attached firmware into your C220.
NOTE: Do not upload the file called "Firmware Upgrade Instructions.txt". Only upload the file that starts with “FPR-10030-“.
5. Close the firmware update program and unplug the USB cable. The C220's light may be either white or purple (or even flashing purple) at this point. Power cycle the C220.
6. We recommend that you rematch the handhelds with the C220 after updating the firmware.
For further assistance, please contact technical support: