Our Service Guarantee – The Aarcomm Commitment
Experience top notch customer service every time!
Aarcomm has set itself a goal to raise the bar on customer service in the industrial radio remote control industry by providing every customer:
Speedy product delivery
You can trust us to act swiftly to minimize your wait time for products. No more waiting weeks for your orders to ship; on orders of 1 to 20 items, you can expect shipping to occur next business day, and on larger order of more than 20 between two to five business days. The same goes for warranty replacements, we understand the inconvenience of malfunctioning equipment, and we guarantee replacement items will be shipped no later than next business day.
Worry-free warranty service
Our products are backed by an exceptional industry warranty of two-years, no questions asked. We are continuously improving our products so if you experience any problems, contact us immediately and we will send you a replacement.
Exceptional after sales support
Our wireless control products are easy to use and user-configurable, so we don’t expect you will need us. But if you do, we’ll be here. We provide easy access to our support, design, and engineering teams. Yes, that means you can phone us or send us an email and we’ll be happy to talk to you.
We guarantee you won’t find a more friendly and accommodating supplier.
Collaborative partnerships with our clients
We constantly seek to add value to your operation and are determined to build a collaborative relationship with you. When you choose an Aarcomm solution, you can have complete confidence in your decision.
Advancing industrial wireless control technology
Our products are developed to exacting quality, reliability, and manufacturing excellence; our goal is to reduce downtime, ensure safety, and improve operational efficiency, which means saving your clients time and money.